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Privacy Policy - Your Privacy Is Our Priority !

Old Dominion University Credit Union, Inc., has strict policies governing employee access to member records. We access member accounts, records or reports for authorized business purposes only. We educate our employees about their obligation to safeguard member information and telephone calls, and we hold them accountable for their actions.

Privacy is a priority with this credit union. When services are introduced, we will inform you of any privacy implications as required by law.

The Information we obtain and how we use it:

The Credit union only obtains information about members that enhances the delivery of services to our members and insures the financial integrity of the credit union.

Much of your information is reflected on your monthly share draft statement and your quarterly share statement. If an inaccuracy appears on your statement, please contact the credit union office.

We provide useful information to our members about new services and improvements to existing services. The credit union will inform you if, under law, you must be given the right to "opt out" of a service and will take all reasonable steps to make sure your requests are followed. At least once a year, you will be apprised of our privacy policy principals.

Disclosure of Information Outside Old Dominion University Credit Union, Inc.:

On occasion, non-public information collected by the credit union, but not readily available from public sources, may be shared as permitted by law.

Although we use extreme care in selecting organizations which provide services to our members and are assured your information will be protected, they each have their own privacy policies and standards. Thus, if you accept service or product that is not totally serviced in house by the credit union, you accept those services without warrant, expressed or implied.

In the future, if we contract with non affiliated third parties which legally require an "opt out" notice, we will notify you so you may excercise your option. You will have thirty days to excercise your option.

Complaints or concerns about this site should be directed to:

Diane Parker
2701 Hampton Blvd
Norfolk, VA 23517
Phone: 757-533-9308

Copyright © 2003 - Old Dominion University Credit Union. All rights reserved.